# FAQ TrackOnline Mobile

This FAQ is under construction. We are awaiting initial user feedback to collect and document common questions and issues.

# I am not seeing any transactions!

Please check the following:

1. Did you try refreshing the Transaction Screen by swiping down?
2. Did you set up your filter in User and select it in the transaction screen?
3. Are you sure that the location or carrier is a member of your authorized locations?
4. Are the permissions set up correctly (see below)

# Setting Up Permissions in the web app

Also, the permissions above this need to be set up correctly for ie. a carrier to be able to edit the transactions.